This course explores the nature of groups and teams and provides techniques to transform groups into working, successful teams that can achieve goals. While developing skills they can apply in daily work and personal life, students will investigate a wide range of topics including:
- Phases of team development
- Decision making and change management in teams
- Improving team effectiveness
- Virtual teams in a global marketplace
The course project is a Team Intervention Plan: Recommending Interventions to Make a Team Successful. Students will work in teams to assess a team dysfunction and recommend two interventions for making the team successful. The recommended interventions must contain elements of complexity that occur in actual interactions within a team.
Course Learning Objectives
- Distinguish between the characteristics of groups and teams.
- Assess methods for transitioning from a group to a team.
- Recognize the patterns or stages most commonly followed as a team develops.
- Recognize roles and their function within a team dynamic.
- Assess the positive attributes and challenges that diversity might bring to group and team dynamics.
- Evaluate and select a method for analyzing the behaviors of groups and teams to determine what is preventing them from being successful.
- Recognize and apply strategies needed to compete in an industry and globally through the effective use of virtual teams and technology.
- Recommend methods for improving group and team functions to achieve goals.
- Problem solve, using current research and theory, the development of an intervention plan to overcome dysfunction within a team.