This course addresses the challenges managers face when working in multicultural and global environments. The course is designed to increase managers’ effectiveness in identifying, understanding, and managing the cultural components of organizational and business dynamics. Students will investigate a wide range of related topics including:
- Communicating across cultures
- Creating cultural synergy
- Managing and leading multinational teams
- Negotiating globally
Students will complete a Global Insight and Wisdom Journal: Reflecting on Discussions, Perspectives, and Insights throughout the class. They will also conduct research and interviews, work in small groups, write short papers analyzing cross-cultural situations, and develop recommendations for cross-cultural organizations.
Course Learning Objectives
- Analyze situations involving people from more than one culture using various cross-cultural models.
- Select and justify culturally-appropriate approaches for resolving organizational problems involving more than one culture.
- Evaluate the effectiveness of a team, identifying its strengths and weaknesses.
- Select and justify a leadership strategy for improving the performance of a team.
- Develop a coaching document on how to negotiate with people from a specific culture.
- Develop a set of recommendations for global companies for effectively expatriating single-career couples, dual-career couples, and unmarried managers.