Follett Virtual Bookstores Refund Policy

Textbooks may be returned within 30 days from receipt or 30 days from the start of classes, whichever is later.  Items shipped within 10 days before the end of classes are non-refundable.  New items received with markings or damaged will be credited at the used price.

Software or CD refunds are accepted only if unopened, unless defective.

For additional return details and procedures, visit www.JIU.bkstr.com.